# SmartPOS Business app overview for owners and staff > What the SmartPOS Business Android app does, who it is for, how it differs from the web app and the Shopper app, and what you need to use it. Source: https://docs.smartposhub.com/business-app/overview/ Last updated: 2026-10-30 Product: SmartPOS Hub (https://smartposhub.com) **SmartPOS Business** is the Android app for everyone who works in your business: owners, managers, cashiers, waiters, kitchen staff, riders and front-desk staff. It lets your team sell, scan, check stock, receive goods, collect payments and answer customer chats from a phone, even when the internet drops. This page explains what the app is and how it fits with the rest of SmartPOS Hub. > **How to turn it on** > 1. **Plan:** Your plan must include the mobile app (see the Subscription page) > 2. **Switch:** Settings › Business Settings › Modules › Mobile app, then Settings › Mobile app for who may use it and the device limit > 3. **Permission:** Every staff member who can sign in, or only roles with “Use the SmartPOS Hub mobile app” (User Management › Roles) > - **Mobile app:** SmartPOS Business 1.3.0 for Android ![Home screen of SmartPOS Business with today's sales, payments due, cash register and low stock cards](https://docs.smartposhub.com/_astro/home-owner.bOaq-XWa.png) ![New sale screen with product tiles, category chips and a View cart bar](https://docs.smartposhub.com/_astro/app-new-sale.DCtENN9Q.png) ![Customer page showing Customer owes you with the balance breakdown and a Receive payment button](https://docs.smartposhub.com/_astro/customer-owes-you.CX1tpgRe.png) *Home, the point of sale and a customer's balance in SmartPOS Business.* ## The three SmartPOS Hub apps and the web app | | Who uses it | What it is for | |---|---|---| | **SmartPOS Hub web app** (app.smartposhub.com) | Owners, managers, back-office staff | Everything: setup, settings, modules, POS, reports, accounting, online store. The source of truth. | | **SmartPOS Business** (this app) | Every staff role | Daily work on a phone: sell, scan, stock, purchases, customers and ledger, chats, restaurant, bookings, deliveries, alerts. | | **SmartPOS Shopper** | Your customers | Join your store, browse and order, Scan & Go, “My store card” at the counter, receipts, bookings, chat with you. | | **SmartPOS Connect** | A business support phone | Turns a phone into a call, SMS and WhatsApp gateway for the web app. Installed separately; it does not talk to the other two apps. | All apps use the same account data. A sale made in the Business app appears on the web at once, and a product changed on the web shows up in the app after a refresh. **Note:** The Business app never has its own copy of your rules. Prices, discounts, taxes, stock and permissions are always checked by the server, exactly as on the web. ## What your team can do in the app **Sell** Point of sale with tiles or list, customers, discounts, split and part payments, pay later (credit), parked sales, drafts, quotations, returns and the cash register. Print on a Bluetooth printer or share a PDF. **Scan** Camera or Bluetooth barcode scanner everywhere: POS, products, stock counts, purchases, labels. Unknown barcodes can be added or linked on the spot. **Sell offline** Keep selling when the internet drops. Sales are saved encrypted on the phone and sync later; problems go to a review list. **Products & stock** Add and edit products, see stock by location and lot, count stock by scanning, transfer and write off stock, print labels. **Customers & money** Customer and supplier balances in plain words, receive payments, export the ledger as PDF, Excel or CSV, purchases and expenses. **Chats & alerts** Answer Shopper app chats, SMS, e-mail and WhatsApp in one inbox. Choose phone, e-mail or SMS alerts per event. **Your trade** Restaurant floor, kitchen display and open tabs; bookings and services; hotel, gym and repair desks; deliveries and shipping. **Safe by design** PIN or fingerprint lock, screenshot blocking, remote sign-out of lost phones, genuine-app check. ## Every person sees only their own work The app builds its menus from three things, in this order: 1. **Your plan** – features that are not in your SmartPOS Hub plan never appear. 2. **Your business switches** – a module switched off in **Settings › Business Settings › Modules** on the web is hidden. 3. **The person's role** – each screen and button follows the role permissions and permitted locations set in **User Management › Roles** on the web. So, for example, a cashier sees **Home · Sell · Customers · More**, a kitchen user sees **Home · Kitchen · More**, a rider sees **Home · Deliveries · More**, and an owner sees everything. See [Home screen and menus](https://docs.smartposhub.com/business-app/home-and-menus/). ## What stays on the web app Business settings, locations, invoice layouts, tax rates, module switches, roles and users, the online store and most detailed reports are set up on the web app. In the app, **Settings › Help & support › Open the web app** takes you there. ## Before you start - A SmartPOS Hub business with an active subscription. New? See [Sign up and choose a plan](https://docs.smartposhub.com/start/sign-up-and-plan/). - The mobile app included in your plan and switched on (see [Install and sign in](https://docs.smartposhub.com/business-app/install-and-sign-in/)). - An Android phone or tablet with a camera (for scanning) and, if you print, a 58 mm or 80 mm Bluetooth receipt printer. ## Where to go next - [Install and sign in](https://docs.smartposhub.com/business-app/install-and-sign-in/) — Download the app, switch it on for your business and sign in. - [Sell in the app](https://docs.smartposhub.com/business-app/sell-in-the-app/) — Ring up a sale, take payments and print receipts. - [Offline sales](https://docs.smartposhub.com/business-app/offline-sales/) — Set up a phone to keep selling without internet. - [Troubleshooting](https://docs.smartposhub.com/business-app/troubleshooting/) — Fix sign-in problems and missing features. ## Frequently asked questions ### What is the SmartPOS Business app? It is the Android app for the staff of a business that runs on SmartPOS Hub. Owners, managers, cashiers, waiters, kitchen staff, riders and front-desk staff sign in with their own login and see only the screens their role allows. ### Is the SmartPOS Business app the same as the SmartPOS Shopper app? No. SmartPOS Business is for your team. SmartPOS Shopper is for your customers, who use it to join your store, browse, use Scan & Go, show their store card and chat with you. The two apps meet at the counter and in the chat inbox. ### Do I need a separate account for the app? No. Staff sign in with the same username or e-mail and password they use on the web app. There is no web address to type. ### Is the app free? The app itself is free to download. It works when your SmartPOS Hub plan includes the mobile app and the owner has switched it on. Check your plan on the Subscription page or ask support. ### Does the app work without internet? Yes, for selling. Once a phone is set up for offline selling, cashiers can keep ringing up sales and the app sends them to the server when the connection is back. Most other changes need a connection. ### Which phones are supported? Android phones and tablets. An iPhone version is planned but not available yet. ### Is it on Google Play? Yes. Install it from Google Play: play.google.com/store/apps/details?id=com.smartposhub.business, or search for SmartPOS Business in Google Play. ### Can I do everything in the app that I can do on the web? Most daily work, yes. Setup tasks such as business settings, invoice layouts, module switches and many reports stay on the web app. The app links to the web app for anything it does not show. ### Is my data safe if a phone is lost? Yes. You can lock the app with a PIN or fingerprint, and an owner can sign a lost phone out remotely from the web or from another phone. Offline data on the phone is stored encrypted. ### Which version is current? SmartPOS Business 1.3.0, released on 30 October 2026.