# Barbershop step 6: commission and reports

> Pay each barber their commission from the Services reports, see busiest hours and no-shows, and look up any customer's cut history.

Source: https://docs.smartposhub.com/business-types/barber/step-6-commission-and-reports/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

At the end of the week a barbershop owner needs two answers: **what does each barber get paid**, and **is the shop busy at the right times**. This page shows where both live, plus each customer's history. It is for the owner or manager.

## Pay out commission

1. Open **Services › Reports**. Pick the shop and the date range of the pay period.
2. Scroll to **Staff performance & commission**.
3. Pay each barber the amount in **Commission**. Record the payout as an expense if you track it in SmartPOS Hub ([Expenses](https://docs.smartposhub.com/reports/expenses/)).

![Staff performance and commission table with six barbers, their appointments, completed, no-shows, booked and working hours, utilisation, revenue and commission, followed by a top customers table](https://docs.smartposhub.com/_astro/barber-services-reports.B5tC-bXU.png) (web app page: `/services/reports`)
*Staff performance & commission and Top customers in Services › Reports.*

## Read the shop's numbers

The same report page shows **Appointments**, **Revenue**, **Average per visit**, **No-show rate**, **Where bookings come from** (online, phone, walk-in), **Revenue by service** and **Busiest hours**. Use busiest hours to plan who works when, and revenue by service to set prices.

For money: **Reports › Register Report** per cashier and day, **Reports › Profit / Loss Report** per month, and **Reports › Service Staff Report** for POS sales that named a barber.

## Customer history

Open the customer in **Contacts** and click **Appointments**: **Visits**, **Spend**, **Upcoming**, **No-shows** and every past appointment with services and status.

![Customer Appointments tab with 32 visits, spend, no upcoming visits, 0 no-shows and a history of buzz cuts, beard sculpts and the king's package marked completed](https://docs.smartposhub.com/_astro/barber-customer-appointments.KCGh8fzy.png) (web app page: `/contacts/…`)
*A regular's history: 32 visits and every service.*

  - [Reports overview](https://docs.smartposhub.com/reports/reports-overview/)
  - [Daily operations](https://docs.smartposhub.com/business-types/barber/daily-operations/)

## Frequently asked questions

### Where do I see what each barber earned?

Services › Reports, section Staff performance & commission. Pick the dates and the shop; each barber shows appointments, completed, no-shows, hours, utilisation, revenue and commission.

### Does commission include products the barber sold?

No. Services commission is on services checked out from appointments. Product sales with a service staff member show in Reports › Service Staff Report.

### What does utilisation mean?

Booked hours divided by working hours. A barber with low utilisation has free time for walk-ins or could work fewer hours.

### How do I find a customer's last cut?

Open the customer in Contacts and click the Appointments tab. The History table lists every visit with its services and status.