# Bottle shop step 3: age-restricted sales

> Record an ID check on every alcohol sale at the till with Order options, and make the website and Scan & Go ask for age on age-restricted products.

Source: https://docs.smartposhub.com/business-types/bottle-shop/step-3-age-restricted-sales/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

Selling alcohol means checking age. SmartPOS Hub supports this in two places: **at the till**, with an order options form that asks for the date of birth and an ID confirmation, and **online and in Scan & Go**, with the **Age restricted** switch on each product.

> **How to turn it on**
> 1. **Plan:** Order options & personalisation: included in some plans. Check Settings › Package Subscription.
> 2. **Switch:** Settings › Business Settings › Modules › Order options & personalisation
> 3. **Permission:** User Management › Roles › Order options: Manage order option forms (managers), Fill in and edit order options on sales (cashiers)
> - **Mobile app:** The same form opens as a sheet when selling in the SmartPOS Business app

## At the till: the Age-restricted sale form

1. Switch on **Order options & personalisation** in **Settings › Business Settings › Modules**.
2. Open **Products › Order options** and click **Import prebuilt**.
3. Choose the trade **Liquor & beverages**, tick **Age-restricted sale** (click **Details** to see its 2 fields) and click **Import selected**.
4. For a 21+ country, import the ready-made group **Age check (21+)** on the **Field groups** tab, then open the form on the **Forms** tab and use it instead of **Age check (18+)**.
5. Open **Where they apply**, click **Attach to products** and choose your alcohol categories (Wine, Spirits, Beer & Cider) and all locations.

![Import ready-made order option forms window with the Liquor & beverages trade selected and the forms Age-restricted sale with 2 fields, Engraved gift bottle with 9 fields and Party order with delivery with 17 fields](https://docs.smartposhub.com/_astro/order-options-liquor-forms.CSfCnEwH.png) (web app page: `/order-options`)
*Products › Order options › Import prebuilt: the Liquor & beverages forms.*

From now on, when an alcohol product is added in POS V1, POS V2, Add Sale or the Business app:

1. The order options window opens with **Date of birth** and **ID checked**.
2. A date of birth under the minimum age is rejected.
3. The cashier ticks **I have checked the customer's photo ID.** and clicks **Save details**.

Each alcohol line asks for the check, so the record stays with every bottle sold.

**Tip:** 
Attach the form at category level, so new products in Wine or Spirits get the check automatically. Mixers and snacks stay in other categories without it.

## Online and Scan & Go: the Age restricted switch

1. Open the product (**Products › List Products › Edit**) and go to the **Online store** tab.
2. Open **Advanced** and, under **Restrictions & customs**, switch on **Age restricted**.
3. Set **Minimum age** (18 by default; 21 in the US).
4. Save.

![Product Online store tab with the Advanced section open, showing the Age restricted switch turned on with the help text For example alcohol or tobacco, and Minimum age 18](https://docs.smartposhub.com/_astro/product-age-restricted.BM5aJYNJ.png) (web app page: `/products/create`)
*Online store › Advanced › Restrictions & customs: Age restricted and Minimum age.*

- **Website:** customers confirm their age before they can check out an order with the product.
- **Scan & Go:** when the cashier loads a shopper's cart code, lines with the product carry a check-ID note.

## Tips and mistakes to avoid

- Set the switch on every alcohol product; it is per product, not per category. Do it while you load the catalog so none are missed.
- Train staff that the form records the check but the decision to refuse is theirs.
- Delivery orders: the **Party order with delivery** form includes the age check; drivers should check ID on delivery too.

Next: [step 4: trade prices, clubs and deposits](https://docs.smartposhub.com/business-types/bottle-shop/step-4-trade-prices-clubs-and-deposits/).

  - [Order options](https://docs.smartposhub.com/modules/order-options/)
  - [Scan & Go](https://docs.smartposhub.com/online/scan-and-go/)
  - [Online store](https://docs.smartposhub.com/online/online-store/)

## Frequently asked questions

### Does the POS check age automatically?

Not without setup. Attach the Age-restricted sale order options form to your alcohol categories. The till then asks for the date of birth, rejects a date under the minimum age, and the cashier must tick I have checked the customer's photo ID.

### The ready-made form checks 18+. We need 21+.

Import the ready-made field group Age check (21+) on the Field groups tab (it is offered for the Liquor & beverages trade), then open the form and use it instead of Age check (18+).

### Is the date of birth printed on the receipt?

No. The date of birth is marked sensitive and prints only on the work ticket, not on the invoice. Only staff with the sensitive-profiles permission can see saved values.

### What does Age restricted on the product do?

It is on the product's Online store tab. Online customers must confirm their age before ordering, and Scan & Go carts with the product show a check-ID note when the cashier loads them.

### Can a cashier skip the check?

Required fields block a final sale while they are empty. A cashier without the Fill in and edit order options on sales permission sees Details to add and the line is marked Details missing for a colleague.

### Do I have to check every customer?

That depends on your local rules. Many stores check everyone who looks under 30 or 40; the form records that the check was made.