# Daily operations at a car wash

> The daily routine for a car wash on SmartPOS Hub - open the register, run the line, check out washes and details, split tips and close the day.

Source: https://docs.smartposhub.com/business-types/car-wash/daily-operations/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

A car wash day is short and busy: a morning rush, a lunchtime lull, an after-work rush and detail jobs in between. Here is what to do and where.

## Opening

1. Open the register at each pay station (**Sell › POS**, **Cash in hand**, **Open Register**).
2. Check **Services › Overview**: appointments today, requests to confirm, staff load.
3. Confirm any **Requested** online bookings.

## During the day

- **Drive-ins:** tap the package, add-ons, tip, pay ([step 5](https://docs.smartposhub.com/business-types/car-wash/step-5-fast-checkout-tips-and-memberships/)).
- **Booked details:** **Check in**, **Start**, **Checkout** ([step 4](https://docs.smartposhub.com/business-types/car-wash/step-4-bookings-and-the-queue/)).
- **Fleet cars:** **Credit Sale** to the fleet customer.
- **Retail:** drinks and fresheners from the **Retail** tab; low stock shows on the tile.

## Closing

1. Close each register and count cash; card slips should match the card total.
2. Pay out cash tips from the **Gratuity** total of the day if you share tips.
3. Check **Reports › Z Report** for the day.

## Weekly and monthly

| When | What | Where |
|---|---|---|
| Weekly | Commission per crew member | **Services › Reports** |
| Weekly | No-shows and busiest hours | **Services › Reports** |
| Monthly | Wash club renewals | **Sell › All sales** filtered by the club product, or **Sell › Subscriptions** |
| Monthly | Profit per site | **Reports › Profit / Loss Report** by location |
| Monthly | Chemical and supply costs | **Expenses** |

![Services reports with appointments, completed, revenue, average per visit, no-show rate and commission payable, and charts by status, booking source, revenue by service and busiest hours](https://docs.smartposhub.com/_astro/services-reports.DNHh1zvz.png) (web app page: `/services/reports`)
*Services › Reports: revenue, commission payable, no-shows and busiest hours.*

  - [Cash register and closing](https://docs.smartposhub.com/selling/cash-register-and-closing/)
  - [Expenses](https://docs.smartposhub.com/reports/expenses/)
  - [Go-live checklist](https://docs.smartposhub.com/business-types/car-wash/checklist/)

## Frequently asked questions

### What do I check before opening?

Services › Overview for today's appointments and staff load, and Bookings for requests to confirm.

### How do I see how much each crew member earned today?

Services › Reports for the date, or Reports › Service Staff Report filtered by staff member.

### How do I see which package sells best?

Reports › Product Sell Report grouped by product or category, or Services › Reports for booked services.

### What if it rains and I close early?

Close the register as usual. Move booked appointments by dragging them in the Bookings calendar or open each and change the time.