# Electronics store step 5: sell in the store

> Sell electronics at the POS with barcodes, serial numbers, warranties, price groups, split payments, credit and customer cards from the Shopper app.

Source: https://docs.smartposhub.com/business-types/electronics/step-5-sell-in-store/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

With products, prices and serials set, selling is quick. This page is the electronics store version of a sale; the [POS overview](https://docs.smartposhub.com/selling/pos-overview/) explains every button.

## Before you start

- A cash register is open (the POS asks when you first open it).
- Serial numbers and warranties are set up ([step 3](https://docs.smartposhub.com/business-types/electronics/step-3-variants-photos-and-serials/)).

## A sale at the POS

1. Open **POS** and check the **Location**.
2. Choose the customer, or keep **Walk-In Customer**. For trade customers, choose their price group in the price group dropdown.
3. Scan the barcode or search by name or SKU. A variant barcode adds that exact variant.
4. For serialised items the line's edit window opens: type or scan the serial. Each unit gets its own line.
5. Add accessories and services (extended warranty, setup).
6. Pay: **Cash**, **Card**, **Multiple Pay** for split or part payment, or **Credit Sale** to finalise with nothing paid.

![POS with location, customer, product search, product grid of laptops and accessories with stock, and the Cancel, Draft, Quotation, Suspend, Credit Sale, Card, Multiple Pay, Cash and Recent Transactions buttons](https://docs.smartposhub.com/_astro/pos-v1-screen.BHEwRdkn.png) (web app page: `/pos/create`)
*The POS in an electronics store.*

## Bigger orders with Add Sale

**Sell › Add Sale** shows each line with the serial box, discount and **Warranty** column (turn on **Enable Warranty** in **Settings › Business Settings › Product**). It also has **Shipping and extra charges** for delivery and a **Pay term** for credit.

![Add Sale line with a laptop, lot selector, serial number box, unit price, percentage discount from an automatic promotion, warranty select and subtotal](https://docs.smartposhub.com/_astro/credit-sale-customer-and-item.BIgMGYn3.png) (web app page: `/sells/create`)
*Add Sale: serial, discount and warranty on the line.*

## Credit and instalments

Corporate buyers and some customers pay later or in parts. Take a part payment with **Multiple Pay** (or the **Add payment** section of Add Sale) and collect the rest with **Add payment** on the invoice. The [appliance instalment page](https://docs.smartposhub.com/business-types/appliances/step-5-sell-on-instalments/) shows the full flow.

## Returns

Use **Sell › List Sell Return** or the sale's actions to return items; stock goes back and the refund is recorded. See [Returns and refunds](https://docs.smartposhub.com/selling/returns-and-refunds/).

Next: [step 6: online store, widgets and Shopper app](https://docs.smartposhub.com/business-types/electronics/step-6-online-store-widgets-and-shopper-app/).

  - [POS overview](https://docs.smartposhub.com/selling/pos-overview/)
  - [Payment methods](https://docs.smartposhub.com/selling/payment-methods/)
  - [Offline selling](https://docs.smartposhub.com/selling/offline-selling/)

## Frequently asked questions

### Should I use the POS or Add Sale?

The POS for walk-in customers, fast. Add Sale for quotations and bigger orders where you want to check each line, the warranty column and shipping details.

### Can a customer pay part by card and part in cash?

Yes. Use Multiple Pay and add a row per payment method.

### Can I give a quotation first?

Yes. Use Quotation in the POS or Sell › Add Quotation. Convert it to a sale when the customer agrees.

### What if the internet is down?

Use Offline POS (if your plan includes it) or the SmartPOS Business app's offline selling. Sales sync when the connection is back.

### Can a Shopper app customer be identified at the till?

Yes. The cashier scans the customer's My store card QR or their Scan & Go cart code in the POS or the Business app, and the sale is linked to that customer.