# Florist and flower shop setup guide for SmartPOS Hub

> Set up a florist with stems and bunches, freshness dates, arrangement recipes, wastage, delivery orders with card messages, events and online orders.

Source: https://docs.smartposhub.com/business-types/florist/overview/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

This guide sets up a **florist** on SmartPOS Hub: loose stems and bunches that wilt within days, ready-made bouquets and vases, made-to-order arrangements, deliveries with a card message, and weddings and events. You set up units and freshness, build arrangements from stems, record wastage, take delivery orders and bookings, and sell in the shop and online.

## Who this guide is for

- **Flower shops** selling loose stems, bouquets and plants.
- **Delivery florists** taking phone, walk-in and online orders for a date and time.
- **Event and wedding florists** who quote, take deposits and build to order.

![POS screen of a florist with tiles for bouquets, vases, roses by the stem, plants and gifts](https://docs.smartposhub.com/_astro/florist-pos.CPEOpSrF.png) (web app page: `/pos/create`)
*Bouquets, stems, plants and gifts on one POS screen.*

## What you will set up

1. [Shop and modules](https://docs.smartposhub.com/business-types/florist/step-1-shop-and-modules/): location, modules, categories, settings for expiry and sub-units.
2. [Stems, bunches and freshness](https://docs.smartposhub.com/business-types/florist/step-2-stems-bunches-and-freshness/).
3. [Arrangements and recipes](https://docs.smartposhub.com/business-types/florist/step-3-arrangements-and-recipes/): combos and Manufacturing recipes.
4. [Wastage](https://docs.smartposhub.com/business-types/florist/step-4-wastage/): wilted, damaged and unsold flowers.
5. [Delivery orders and card messages](https://docs.smartposhub.com/business-types/florist/step-5-delivery-orders-and-card-messages/).
6. [Events and bookings](https://docs.smartposhub.com/business-types/florist/step-6-events-and-bookings/).
7. [Sell in the shop and online](https://docs.smartposhub.com/business-types/florist/step-7-sell-in-store-and-online/).
8. [Daily operations](https://docs.smartposhub.com/business-types/florist/daily-operations/) and the [go-live checklist](https://docs.smartposhub.com/business-types/florist/checklist/).

## The features a florist uses

| Need | Feature | How to turn it on |
|---|---|---|
| Stems and bunches | Sub-units | **Settings › Business Settings › Product › Enable Sub Units** |
| Freshness | Lots and expiry | **Enable Product Expiry** (Product tab), **Enable Lot number** (Purchases tab) |
| Bouquets from stems | Combo products / Manufacturing | Combo: always on. Manufacturing: **Settings › Business Settings › Modules › Industry modules** |
| Card message, delivery slot | Order options & personalisation | **Settings › Business Settings › Modules › Industry modules** |
| Consultations, events | Bookings | **Settings › Business Settings › Modules** |
| Online orders and delivery | Website & online store, Shopper app | **Settings › Business Settings › Modules** |

A module that is not in your plan shows as a greyed card **Not in your plan** with **See plans**.

![SmartPOS Business app recipe screen with batch size, ingredients and quantities, material and labor cost, cost per unit, selling price, margin and recent production](https://docs.smartposhub.com/_astro/business-app-recipe.wlNEvR8f.png)
*Recipes and production in the SmartPOS Business app.*

**Tip:** 
Peak days (Valentine's Day, Mother's Day) multiply sales several times. Use the [daily operations](https://docs.smartposhub.com/business-types/florist/daily-operations/) page to plan stock, production and deliveries ahead.

  - [Manufacturing module](https://docs.smartposhub.com/modules/manufacturing/)
  - [Order options module](https://docs.smartposhub.com/modules/order-options/)
  - [Bookings module](https://docs.smartposhub.com/modules/bookings/)
  - [Expiry and batches](https://docs.smartposhub.com/inventory/expiry-and-batches/)

## Frequently asked questions

### Can I buy roses by the bunch and sell them by the stem?

Yes. Make Stem the main unit and add sub-units such as Bunch of 10 and Bunch of 25. You can buy and sell in any of them; stock is always counted in stems.

### Can I track how fresh my flowers are?

Yes. Switch on product expiry and lot numbers. Each delivery gets a lot and an expiry date, and you decide what happens to expired stock.

### How do I make a bouquet from stems?

Two ways. A combo product takes its stems from stock when you sell it. A Manufacturing recipe lets you make ready-made bouquets in batches, with the real cost per bouquet.

### How do I record wilted flowers?

With a stock adjustment (stock is removed and the loss recorded), or as wastage with a reason when you complete a production batch.

### Can I take a delivery order with a card message and time slot?

Yes, with the Flower delivery form of Order options & personalisation. It asks for the occasion, the card message, the recipient, the delivery address, date and time slot.

### Can customers order flowers online for delivery?

Yes. The online store and the SmartPOS Shopper app offer delivery with your delivery areas and prices, and pickup.

### Can I book wedding and event consultations?

Yes, in Bookings. Customers can also book online, and the Event flowers form records the event, date, color theme and venue.

### Do funeral homes or event planners get their own prices?

Yes. Create selling price groups such as Funeral Homes or Trade (designers & planners) and link them to the customer.

### Can I run a Valentine's or Mother's Day offer?

Yes. Sell › Discounts with dates, for the shop, the website or both.

### Is there a ready-made florist category list?

Yes. Products › Categories › Import prebuilt › Flowers & gifts.