# Gym daily routine: open, check in, renew, close

> A day at a gym front desk on SmartPOS Hub, from opening the register and checking expiries to check-ins, renewals, dues, classes, closing and weekly reports.

Source: https://docs.smartposhub.com/business-types/gym/daily-operations/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

A short routine for a gym or studio front desk. Print it and keep it at reception.

## Opening

1. Open the **cash register** with the opening cash (the POS asks the first time each day).
2. Open **Gym › Dashboard**: **Expiring in 7 days**, **Expired, not renewed**, **Outstanding dues**, today's classes and birthdays this week.
3. Open **Gym › Check-in desk** on the door screen with the scanner ready.
4. Check **Settings › Booking payments** for online memberships waiting for payment or receipts to review.

![Gym dashboard in a phone browser with date range, add member, sell membership and open check-in desk buttons and member counters](https://docs.smartposhub.com/_astro/gym-dashboard-phone.CWwMNDbU.png)
*The Gym dashboard also works in a phone browser.*

## During the day

- **Check-ins:** scan cards; for blocked members, read the reason and **Renew** or collect dues on the spot.
- **Renewals and new members:** **Sell membership** on the member page, or the **Gym membership** button in the POS.
- **Classes:** open the time slot roster, **Book** members and mark **Attended** or **No-show**.
- **Shop and shake bar:** sell at the POS; members can pay later with **Credit Sale**.
- **Freezes and plan changes:** on the membership, within your settings.

## Closing

1. Check out anyone still listed under **Currently in the gym** (or rely on auto check-out).
2. Each cashier counts the cash and closes the register ([Cash register and closing](https://docs.smartposhub.com/selling/cash-register-and-closing/)).
3. Note tomorrow's expiries and full classes.

## Weekly and monthly

| When | Check | Where |
|---|---|---|
| Weekly | Expiring and expired members to call | **Gym › Reports › Expiring & expired** |
| Weekly | Unpaid memberships | **Gym › Reports › Dues / outstanding** |
| Weekly | Class fill rate | **Gym › Reports › Class attendance & fill rate** |
| Weekly | Supplements to reorder | **Reports › Stock Report** |
| Monthly | Sales by plan, new vs renewed | **Gym › Reports** |
| Monthly | Trainer commission estimate | **Gym › Reports › Trainers** |
| Monthly | Profit | **Reports › Profit / Loss Report** |

![Gym reports page with cards for membership sales by plan, revenue, expiring and expired, attendance, class attendance and fill rate, trainers, dues and outstanding, and new vs renewed members](https://docs.smartposhub.com/_astro/gym-reports.hng1xujg.png) (web app page: `/gym/reports`)
*Gym › Reports: every report has a date range, location filter, chart and exportable table.*

  - [Go-live checklist](https://docs.smartposhub.com/business-types/gym/checklist/)
  - [Reports overview](https://docs.smartposhub.com/reports/reports-overview/)

## Frequently asked questions

### What should the front desk check first?

Open the cash register, then the Gym dashboard: Expiring in 7 days, Expired, not renewed, Outstanding dues and today's classes. Call members whose plans run out this week.

### Which report shows unpaid memberships?

Gym › Reports › Dues / outstanding lists unpaid and partly paid memberships, and you can add a payment straight from the list.

### Where do I see gym revenue in my accounts?

Membership sales are normal sales, so they are in the cash register and the member's ledger, and Reports › Profit / Loss Report has a Gym membership revenue row.

### How do I see the busiest hours?

Gym › Attendance history and Gym › Reports › Attendance show check-ins by hour and weekday, which helps plan staff and classes.