# Gym & fitness studio setup guide

> Set up a gym, fitness or yoga studio on SmartPOS Hub, from membership packages and members to the check-in desk, classes, renewals at the POS and supplements.

Source: https://docs.smartposhub.com/business-types/gym/overview/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

This guide sets up a **gym, fitness club or studio** on SmartPOS Hub, step by step. You finish with membership packages, members with cards, a front-desk check-in that works with a scanner, classes and trainers, renewals at the POS, supplements and drinks in stock, online sign-ups and the reports you check every day.

## Who this guide is for

- **Gyms and fitness clubs** that sell monthly, quarterly and annual memberships.
- **Yoga, pilates, spin and martial arts studios** with class timetables and class packs.
- **Clubs with personal trainers** who earn commission and follow assigned members.
- **Chains** with several branches and a shared member base.

If you sell one-off appointments (massage, physio, haircuts) rather than memberships, see the [Salon & spa guide](https://docs.smartposhub.com/business-types/salon-and-spa/overview/).

![Gym dashboard with active members, new this month, expiring in 7 days, expired not renewed, check-ins today, in the gym now, revenue this month and outstanding dues, and revenue and members charts](https://docs.smartposhub.com/_astro/gym-dashboard.DgO1_CSK.png) (web app page: `/gym`)
*The Gym dashboard: members, expiries, check-ins, revenue and dues at a glance.*

## What you will set up

1. [Turn on Gym and settings](https://docs.smartposhub.com/business-types/gym/step-1-turn-on-gym-and-settings/): locations, the module, member codes, admission fee, freeze and access rules.
2. [Membership packages](https://docs.smartposhub.com/business-types/gym/step-2-membership-packages/): import or create your plans with prices, session limits and access hours.
3. [Trainers and classes](https://docs.smartposhub.com/business-types/gym/step-3-trainers-and-classes/): trainers with commission, classes and the weekly timetable.
4. [Members and cards](https://docs.smartposhub.com/business-types/gym/step-4-members-and-cards/): add or import members, photos and printable cards.
5. [Sell and renew memberships](https://docs.smartposhub.com/business-types/gym/step-5-sell-and-renew-memberships/): in the Gym module and from the POS, dues, freeze and plan changes.
6. [The check-in desk](https://docs.smartposhub.com/business-types/gym/step-6-check-in-desk/): scanning cards, blocked entries and attendance.
7. [Supplements, drinks and merchandise](https://docs.smartposhub.com/business-types/gym/step-7-supplements-and-retail/) at the POS.
8. [Online memberships and the Shopper app](https://docs.smartposhub.com/business-types/gym/step-8-online-memberships-and-shopper-app/).
9. [Daily operations](https://docs.smartposhub.com/business-types/gym/daily-operations/) and the [go-live checklist](https://docs.smartposhub.com/business-types/gym/checklist/).

**Tip:** 
While packages, trainers, classes, members or sales are missing, the Gym dashboard shows a **Set up your gym** checklist with links to each step.

## How the pieces fit together

| You want to… | Where it happens | Notes |
|---|---|---|
| Define plans and prices | **Gym › Membership packages** | Duration, price, admission fee, session limit, class access, access hours |
| Keep member details | **Gym › Members** | Linked to a customer contact, with photo, code and health notes |
| Sell, renew, freeze | **Gym › Memberships**, member page, POS **Gym membership** button | Each sale is a normal sale with payments |
| Let members in | **Gym › Check-in desk** | Scanner or search; blocks expired plans or dues if you choose |
| Run classes | **Gym › Classes & schedule** | Weekly time slots, rosters and attendance |
| Sell protein shakes | POS | Ordinary products with stock |
| See revenue and dues | **Gym › Reports**, **Reports › Profit / Loss Report** | Profit / Loss has a Gym membership revenue row |

## Front desk in the app

With the **SmartPOS Business** app ([Google Play](https://play.google.com/store/apps/details?id=com.smartposhub.business)), front-desk staff scan a member card with the phone camera and see **Allowed to enter** or the reason entry is blocked, plus dues. Renewals, members and class rosters are in the app too.

![Business app member check-in showing Allowed to enter, the member's plan, end date and days left, an outstanding dues warning and a Check in button](https://docs.smartposhub.com/_astro/gym-check-in.DmG8UlxE.png)
![Business app renew sheet with membership packages, the new period, price, tax, total, a take the payment now switch and payment methods](https://docs.smartposhub.com/_astro/app-renew-membership.BZ7aWza_.png)
*Member check-in and renewal in the SmartPOS Business app.*

## Related guides

  - [Gym module](https://docs.smartposhub.com/modules/gym/) — Every Gym screen, setting and permission.
  - [Booking payments](https://docs.smartposhub.com/modules/booking-payments/) — Online memberships that start once paid.
  - [Bookings, hotel, gym & repair in the app](https://docs.smartposhub.com/business-app/bookings-hotel-gym-repair/) — Gym screens on your phone.
  - [Customer ledger](https://docs.smartposhub.com/customers/customer-ledger/) — Dues and payments per member.

## Frequently asked questions

### What does SmartPOS Hub do for a gym?

The Gym module handles membership packages, member profiles with photo and card, a front-desk check-in screen, classes and timetable, trainers, workout and diet plans, body measurements and gym reports. The POS sells supplements, drinks and merchandise.

### How do I turn the Gym module on?

Your plan must include the Gym management module. Then switch it on in Settings › Business Settings › Modules and give staff the Gym permissions in User Management › Roles.

### Do I have to create membership plans from scratch?

No. Gym › Membership packages has Import prebuilt with monthly, quarterly, annual, off-peak, student, family, visit-pass and personal training packages. Change the prices to yours after importing.

### Can members check in with a card?

Yes. Print each member's card with their code. At Gym › Check-in desk, a barcode or QR scanner that types like a keyboard scans the card and checks the member in when they are allowed.

### Can I sell a membership renewal at the POS?

Yes. Pick the member as the POS customer and click the Gym membership button in the POS toolbar. Choose a package, check the dates and price, and take payment now or later.

### What happens when a membership expires?

The member shows as Expired and, if blocking is on, the check-in desk blocks them with the reason. Staff click Renew right there to sell the next period.

### Can members pay in instalments?

Yes. Take part of the price when you sell the membership. The rest shows as Outstanding dues on the member, the dashboard and the Dues / outstanding report, and you add payments later.

### Can members buy or renew online?

Yes, with a Payment to confirm rule for memberships in Gym › Settings. Members buy a plan in the SmartPOS Shopper app or the customer portal and the plan starts once it is paid.

### Do members get expiry reminders?

Yes, by email, when auto-send is on for the Gym: membership expiry reminder template in Notification Templates and email is set up for your business.

### Can front-desk staff use a phone?

Yes. The SmartPOS Business app has Gym screens: scan a member card with the camera to check them in, see dues, renew and manage class rosters.