# Mart & grocery go-live checklist for SmartPOS Hub

> Everything a supermarket, grocery, kiryana or convenience store should check before its first day on SmartPOS Hub, from products and barcodes to khata and closing.

Source: https://docs.smartposhub.com/business-types/mart/checklist/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

Work through this list before your first trading day.

## Setup

- [ ] Every shop and the warehouse is a business location with the right address and receipt layout ([step 1](https://docs.smartposhub.com/business-types/mart/step-1-locations-and-warehouse/)).
- [ ] Stock accounting method, sub units, expiry and lot numbers set in Business Settings.
- [ ] POS, Purchases, Stock Transfers and Stock Adjustment are on in Settings › Business Settings › Modules.
- [ ] Tax rates checked with your accountant.

## Products

- [ ] Mart catalog departments imported from the Product Library ([step 2](https://docs.smartposhub.com/business-types/mart/step-2-product-library-mart-catalog/)).
- [ ] Categories, brands and pack units imported for your own products ([step 3](https://docs.smartposhub.com/business-types/mart/step-3-import-prebuilt-categories-brands-units/)).
- [ ] Every product has a selling price ([Prices and discounts](https://docs.smartposhub.com/catalog/prices-and-discounts/)).
- [ ] Opening stock entered per location ([Opening stock](https://docs.smartposhub.com/catalog/opening-stock/)).
- [ ] Alert quantities set on fast movers.
- [ ] Loose items use kilograms; scale barcode settings match your scale ([step 4](https://docs.smartposhub.com/business-types/mart/step-4-barcodes-scales-and-labels/)).
- [ ] Shelf labels printed for items without a barcode.

## Checkout

- [ ] Scanner tested at every till; camera scanning tested on phones and tablets ([step 5](https://docs.smartposhub.com/business-types/mart/step-5-fast-checkout/)).
- [ ] Cash denominations set; payment methods and wallets added ([Payment methods](https://docs.smartposhub.com/selling/payment-methods/)).
- [ ] Receipt printer tested ([Devices and printers](https://docs.smartposhub.com/start/devices-and-printers/)).
- [ ] Cashiers have their own logins and know Hold, Resume, returns and the close register routine.
- [ ] "Link barcodes to products" permission given only to trusted staff.

## Credit and suppliers

- [ ] Khata customers added with phone numbers and credit limits ([step 6](https://docs.smartposhub.com/business-types/mart/step-6-customer-credit-khata/)).
- [ ] Old khata balances entered as opening balances on each customer.
- [ ] Suppliers added with pay terms; outstanding supplier balances entered ([step 7](https://docs.smartposhub.com/business-types/mart/step-7-purchases-and-suppliers/)).

## Stock

- [ ] A test stock transfer from the warehouse to a shop completed ([step 8](https://docs.smartposhub.com/business-types/mart/step-8-stock-transfers-and-counts/)).
- [ ] Managers have installed [SmartPOS Business from Google Play](https://play.google.com/store/apps/details?id=com.smartposhub.business) for stock counts ([Install and sign in](https://docs.smartposhub.com/business-app/install-and-sign-in/)).

## Customers and online (optional)

- [ ] Store visible in the SmartPOS Shopper app, Scan & Go decided, Store QR poster printed ([step 9](https://docs.smartposhub.com/business-types/mart/step-9-scan-and-go-and-online-store/)).
- [ ] Online store or widgets live and a test order placed.

## First day

- [ ] Test sales returned, test register closed.
- [ ] Registers opened with starting cash.
- [ ] Closing routine agreed ([Daily operations](https://docs.smartposhub.com/business-types/mart/daily-operations/)).

  - [Back to the mart overview](https://docs.smartposhub.com/business-types/mart/overview/)
  - [Troubleshooting](https://docs.smartposhub.com/help/troubleshooting/)

## Frequently asked questions

### What is the minimum to start selling?

One location, your products with prices and barcodes, an open cash register and a working scanner. Shopper app, online store and stock counts can follow.

### Should opening stock be entered before going live?

Yes. Without opening stock, low-stock alerts, stock reports and profit are wrong. Import it from Excel per location.

### What should I test before opening?

Scan ten random products, sell with cash, card and a wallet, do one credit sale with part payment, one return and one register close.

### Where do I get help?

Read Troubleshooting first, then contact support at smartposhub.com/contact.
