# Mobile app module - SmartPOS Business for your staff

> Reference for the Mobile app module: let staff use the SmartPOS Business Android app, choose who may sign in, set a device limit, alerts and sign out lost phones.

Source: https://docs.smartposhub.com/modules/mobile-app/  
Last updated: 2026-10-30  
Product: SmartPOS Hub (https://smartposhub.com)

The **Mobile app** module lets your staff use **SmartPOS Business** on Android phones and tablets: sell, scan, check stock, receive goods, collect payments, answer chats and get alerts. This page covers the owner's settings; for what staff do in the app, see the [SmartPOS Business app section](https://docs.smartposhub.com/business-app/overview/).

> **How to turn it on**
> 1. **Plan:** Mobile app (check Settings › Package Subscription)
> 2. **Switch:** Settings › Business Settings › Modules › Mobile app, then Settings › Mobile app
> 3. **Permission:** Every staff member who can sign in, or only roles with Use the SmartPOS Hub mobile app; device management needs the manage devices permission
> - **Mobile app:** SmartPOS Business for Android from Google Play

## Settings › Mobile app

1. Check the tiles: **Signed-in devices**, **People using the app** and whether the **Mobile app** is **On**.
2. **Who can use the app**: **Every staff member who can sign in**, or **Only roles I allow**.
3. **Maximum signed-in devices**: 0 = no limit. When the limit is reached, a new phone cannot sign in until an old one is signed out.
4. **Alerts**: choose which events create notifications, for example **Big discount alert from (%)**. Each person also picks their own alerts in the app.
5. Staff install **SmartPOS Business** from [Google Play](https://play.google.com/store/apps/details?id=com.smartposhub.business) and sign in with their normal login.
6. Press **Save**.

![Mobile app settings with signed-in devices, who can use the app, maximum signed-in devices and alerts](https://docs.smartposhub.com/_astro/on-mobile-app-settings.ogFKC64B.png) (web app page: `/mobile-app/settings`)

The same page also holds the **Currency display (mobile apps & receipts)** choice, shared with the Shopper app.

## Security

- Staff sign in with their normal login; two-step sign-in applies when they use it on the web.
- Owners and admins see every signed-in phone and can sign one out remotely.
- Optional: block rooted or modified phones.

## Related pages

  - [SmartPOS Business app overview](https://docs.smartposhub.com/business-app/overview/)
  - [Install and sign in](https://docs.smartposhub.com/business-app/install-and-sign-in/)
  - [Devices and security](https://docs.smartposhub.com/business-app/devices-and-security/)
  - [Shopper app module](https://docs.smartposhub.com/modules/shopper-app/)

## Frequently asked questions

### What does the Mobile app module do?

It lets your staff use the SmartPOS Business Android app with their own username or e-mail and password. No web address is needed. Everything follows each person's role permissions and locations.

### How do staff install the app?

From Google Play: https://play.google.com/store/apps/details?id=com.smartposhub.business - search for SmartPOS Business. They sign in with the same username or e-mail and password they use on the web.

### Can I limit who uses the app?

Yes. Choose Only roles I allow and give the permission Use the SmartPOS Hub mobile app to those roles (User Management › Roles). Admins can always use it.

### Can I limit the number of phones?

Yes, with Maximum signed-in devices. 0 means no limit.

### How do I sign out a lost phone?

Open the signed-in devices list on Settings › Mobile app, or the Devices screen in the app as an owner or admin, and sign the phone out.

### Is it the same as the Shopper app?

No. SmartPOS Business is for your team; SmartPOS Shopper is for your customers.