SmartPOS Business
For owners and staff (Android). Sell and scan, take part payments, manage stock and purchases, see customer balances, chat with shoppers and keep selling offline.
SmartPOS Hub documentation
Set up and run your business on SmartPOS Hub
Clear, step-by-step guides for owners, managers and cashiers — from your first location to your first sale, credit customers, modules, your online store and the SmartPOS Business app.
Try:
These docs show you how to set up and run your business on SmartPOS Hub, the point-of-sale and inventory system at app.smartposhub.com. Pick your business type for a guided setup, or jump straight to a task such as adding products, taking a part payment or turning on a module.
Step-by-step setup
Choose your business type
Each guide walks you from an empty account to your first sale: locations, Product Library, prebuilt data, products and the POS — in the order that suits your trade.
- Restaurant & caféTables, kitchen orders, modifiers and open tabs — set up a menu and take your first order.Dine-in, takeaway, delivery, cafés, pizza, diners
- Mart & groceryThousands of barcoded items, fast scanning, weighed goods and customer credit (udhaar).Supermarkets, kiryana, convenience stores
- PharmacyBatches and expiry dates, generic names, strips and boxes, and supplier purchases.Chemists, medical stores, drug stores
- Tech storeIMEI and serial numbers, warranties, variants and repair jobs for phones and computers.Mobiles, laptops, accessories, repairs
- AC, fridge & appliance storeSerial numbers, instalments and part payments, delivery and installation services.ACs, fridges, washing machines, home appliances
- Electronics storeBrands and models, serial tracking, warranties and price groups for trade customers.TVs, audio, small electronics, gadgets
Most-read guides
Popular tasks
- Add your locationsShops, branches and warehouses
- Use the Product LibraryAdd ready-made products with photos
- Import prebuilt dataCategories, units and settings for your trade
- Add productsPrices, stock, barcodes and variants
- Make your first saleOpen the POS and take a payment
- Credit & part paymentsPay 20 % now, 50 % later, the rest at the end
- SmartPOS Business appSell, scan and manage stock on your phone
- Online store & chatWebsite, widgets and chat with shoppers
Mobile apps
Two apps: one for your team, one for your customers
Your staff run the shop from the SmartPOS Business app. Your customers order, scan and chat with you in the SmartPOS Shopper app.
SmartPOS Shopper
For your customers. They find your store, order online, use Scan & Go, see receipts and balances, and chat with you. Help for shoppers lives on its own site.
Everything in one place
Browse the docs
- Getting startedSign up, business settings, locations, users and devices.8 guides
- Products & catalogProduct Library, prebuilt imports, variants, barcodes and prices.11 guides
- Stock & purchasingPurchases, transfers, adjustments, counts, serials and expiry.8 guides
- Online store & chatOnline store, widgets, QR order links, chat and Scan & Go.10 guides
- SmartPOS Business appInstall, sell, scan, work offline and chat from your phone.19 guides
- ModulesEvery module, what it does and how to turn it on.31 guides
- SettingsBusiness, tax, invoice, receipt and system settings.8 guides
Need a hand?
Look up a term, fix a common problem, or ask our team. You can also book a free demo call to set up your shop together.
Frequently asked questions
Where should I start if I am new to SmartPOS Hub?
Start with the setup guide for your business type. Each guide takes you in order through adding your locations, using the Product Library, importing prebuilt data, adding products and making your first sale. If your trade is not listed, follow Getting started and then turn on the modules you need.
Is there a guide for my type of business?
There are step-by-step guides for restaurants and cafés, marts and grocery stores, pharmacies, tech stores (mobiles and computers), AC, fridge and appliance stores, and electronics stores. Other businesses use the Getting started section together with the module pages.
How do I let a customer pay in parts, for example 20 percent now and the rest later?
Record the sale with a partial payment and SmartPOS Hub keeps the remaining amount as due on the sale and on the customer's ledger. You add each later payment against the same sale until it is fully paid. The Credit and part payments guide shows every step with screenshots.
How do I turn on a module such as Restaurant, Repair or Bookings?
A module works when three things are true. Your plan includes it, its switch is on in Settings, and your user role has permission to use it. Every module page has a How to turn it on box that lists all three.
Is there a mobile app for my staff?
Yes. The SmartPOS Business app lets owners and staff sell, scan barcodes, take payments, manage stock and customers, chat with shoppers and keep selling offline. The Business app section explains installing it, signing in and each screen.
Where do my customers get help with the shopping app?
Shoppers have their own help site for the SmartPOS Shopper app. These docs cover the business side, such as setting up your online store, order links, Scan and Go and chat, so your customers can use them.
Why do the screenshots show different currencies?
The screenshots come from sample businesses in different countries, so you will see dollars, dirhams or rupees. Your own screens show the currency you set for your business, and every step works the same way.
Can I give these guides to an AI assistant?
Yes. Every page has a Copy page button and a View as .md link that give you the page as plain Markdown, and the site publishes llms.txt files that list and bundle all guides for AI tools.
How do I contact support if a guide does not answer my question?
Use the contact page on smartposhub.com. The support team answers within four business hours in your market and replies in English, Urdu, Arabic or Spanish.