Barbershop step 4: online booking and deposits

An online booking link fills quiet hours and keeps regulars loyal. This page switches it on for a barbershop, sets how far ahead and how often customers can book, and adds optional deposits. It is for the owner.

Switch on online booking

1. Open Services › Settings. Under Online booking, tick Online booking page is on and Customers can book services online.
2. Tick Customers can choose a staff member if customers may pick their barber, and Show prices on the booking page.
3. Decide on Confirm online bookings automatically. Most barbershops leave it on.
4. Under Scheduling, set Start times every (min). 15 minutes suits most cuts.
5. Under Reminders & cancellation, tick Send email reminders, set Reminder (hours before) (for example 2 or 24), and decide whether Customers can cancel online.
6. Save, then copy the link with Copy booking link on the overview.

To control how soon and how far ahead customers can book, open Bookings › Settings and set Minimum notice (min) and Book up to (days ahead). Every option is explained on the Bookings page.

Tip

Untick Bookable online on services you only do in person (for example a hair design that needs a chat first). They stay on the POS but leave the booking page.

Optional: deposits

For long or premium services, ask for a deposit:

• Per service: enter an Online deposit on the service.
• For all appointments: in the Payment to confirm — Appointment card at the bottom of Services › Settings, choose Deposit, the Deposit type, and When it is due.

Paid deposits become the customer’s advance and are taken off the bill with the Advance payment method at checkout. Full details: Booking payments and Salon step 4.

Bookings from the Shopper app

Customers with the SmartPOS Shopper app (Google Play) can book from your store page: New booking, Appointment, a day and a time. See Shopper app for your store to make your shop visible.

New booking in the SmartPOS Shopper app.

Services module

Next: checkout, products and tips