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Electronics store daily routine: shop and online

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  1. Cashiers open their registers in the POS.
  2. Check Website › Overview for new online and app orders, payment proofs and questions.
  3. Check incoming stock transfers (Stock Transfers › List Stock Transfers) and supplier deliveries.
  • In-store sales: scan, serial on each serialised unit, the right price group for trade customers (step 5).
  • Online orders: confirm, pack and hand over in Website › Orders.
  • Shopper app: approve members if needed; scan store cards and Scan & Go cart codes at the till.
  • Stock: receive purchases, transfer between stores (step 7).
  • Customers paying later: Add payment on their open invoice.
  1. Close each register and compare cash.
  2. Answer open questions and reviews in Website › Questions and Website › Reviews.
  3. Check Reports › Register Report for the day.
When Check Where
Weekly Best sellers and slow movers Trending Products, Stock Report
Weekly Offers that end soon Sell › Discounts
Monthly Profit per store Profit / Loss Report
Monthly Sales by brand Product Sell Report › By Brand

Frequently asked questions

How often should I check online orders?

Several times a day. Website › Overview shows orders needing attention, payments awaiting confirmation and payment proofs to check.

Who approves Shopper app members?

If joining is set to I approve every new member, a manager approves them in Settings › Shopper app & Scan & Go › Requests, or the cashier approves when scanning the member's store card.

What should I do with low stock?

Transfer from another store if it has spare units, otherwise order from the supplier with a purchase order.