Hotel step 2: floors, room types and rooms

Rooms are set up in three layers: floors (how the room board is grouped), room types (what you sell and its price) and rooms (the physical doors). Everything lives under Hotel (HMS) › Rooms, which has tabs for Rooms, Room types, Floors and Amenities.

Before you start

• Hotel Management (HMS) is on and the hotel location is set (step 1).
• Your role has Hotel: manage rooms, room types & amenities.
• Have a list of room types with prices, maximum guests and room numbers per floor.

1. Add your floors

1. Open Hotel (HMS) › Rooms and click the Floors tab.
2. Click Add floor, enter the name (Ground floor, First floor, Beach villas) and its level, and save.
3. Drag a floor, or use the arrows, to change the order. The room board shows floors in this order.

/hms/floors

2. Create room types

1. Click the Room types tab, then Add (or Import prebuilt to start from examples).
2. Enter the name and a Short code (DKS, JS). The code shows on room tiles.
3. Set the Base price per night, Weekend price per night and Weekend days.
4. Set Max adults, Max children, the Extra bed price / night and how many extra beds are allowed.
5. Tick the Amenities (sea view, balcony, minibar). Add your own on the Amenities tab.
6. Drop photos onto the uploader, drag them into order and pick a cover. Save.

/hms/room-types

Room types with base and weekend prices, capacity and the number of rooms of each type.

3. Add the rooms

For one room, click Add on the Rooms tab and enter the room number, type, floor and location. For a run of rooms, use bulk add:

1. On the Rooms tab, click Bulk add rooms.
2. Pick the Room type, Business Location and Floor.
3. Enter From number and To number (for example 101 and 120), and an optional Prefix or Suffix.
4. Check the Preview (101, 102, …, 120 — 20 rooms) and click Create rooms.

/hms/rooms

Bulk add creates one room per number. Numbers that already exist are skipped.

New rooms start as Available. The statuses you will see later are Available, Inspected, Occupied, Dirty, Cleaning, Maintenance and Out of order.

Tips and mistakes to avoid

• Every room needs a location. A booking can only hold rooms of one location.
• Use clear short codes. Housekeepers read them on small phone tiles.
• Don’t delete a room type that has bookings. Set it inactive instead, so old bookings keep their history.
• Use the filters on the Rooms list (location, floor, type, status) and its bulk actions to change many rooms at once.

Next step

Step 3: Rates, long stays and extras

Hotel module reference