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Gym step 2: membership packages

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Membership packages are what you sell: a duration, a price and the rules that come with it. This page imports ready-made packages or builds your own, from a basic monthly plan to off-peak, student and visit passes. It is for the owner or manager.

Before you start

Section titled “Before you start”
  • The Gym module is on and the settings are saved (step 1).
  • If some packages include only certain classes, add your classes first (step 3) or come back to edit the package later.

Import prebuilt packages

Section titled “Import prebuilt packages”
  1. Open Gym › Membership packages and click Import prebuilt.
  2. Tick the packages you offer, for example Monthly Membership, Quarterly Membership, Off-Peak Monthly, Student Monthly and 10-Visit Pass.
  3. Import, then Edit each package to set your own price and admission fee.

Add or edit a package

Section titled “Add or edit a package”

Click Add package (or Edit). Fill in:

Field What to enter
Package name / Colour / Description What members and staff see, and the colour tag in lists.
Duration A number and a unit: days, weeks, months or years.
Price The plan price.
Admission fee Leave empty to use the default from Gym settings.
Tax The tax rate for this package.
Session limit / Limit applies per Empty = unlimited. Otherwise the number of visits for the Whole membership, per Week or per Month.
Access from / Access until Off-peak or morning-only hours. Empty = any time.
Included classes All classes, Selected classes only or No classes.
Freezing allowed / Active Whether members on this plan can freeze, and whether it is on sale.
Add package window with package name, colour, description, duration in months, price, admission fee, tax, session limit, limit applies per whole membership, access from and until, sort order, included classes, freezing allowed and active
The Add package window.
Membership packages list with Basic Monthly, All-Access Monthly, Student Monthly, Off-Peak Monthly, Quarterly All-Access and Annual Prepaid All-Access with duration, price, admission fee, tax, session limit, access hours and active members
A gym's packages with the number of active members on each.

Personal training

Section titled “Personal training”

Sell personal training as a package too, for example Personal Training (8 Sessions) with a session limit of 8, and assign the member’s trainer on their profile (step 4).

Gym module
Next: trainers and classes

Frequently asked questions

Which packages can I import?

Monthly, quarterly, half-yearly and annual memberships, off-peak, gym only, day and weekly passes, 10 and 20 visit passes, class packs, a free trial, student, couple, family, senior, corporate, kids and a personal training pack. Change prices to yours after importing.

How do I make a 10-visit pass?

Set Session limit to 10 and Limit applies per to Whole membership, with a duration long enough to use the visits, for example 2 months.

How do I make an off-peak plan?

Set Access from and Access until, for example 5 AM to 3 PM. With Enforce package access hours on in Gym settings, the check-in desk blocks visits outside those hours.

Can a plan exclude classes?

Yes. Set Included classes to No classes or Selected classes only. Class bookings then check the member's package.

Can I delete a package?

Only if nobody has bought it. A package in use is deactivated instead, so it disappears from sale but old memberships keep it.

Should I use discounts for students instead of a separate package?

Use a separate package. Reports by plan then show exactly how many student memberships you sell.