Tech store step 3: variants, warranties and IMEI

Phones and laptops need three things that groceries do not: variants for storage and colour, a warranty on every unit, and the IMEI or serial number of the exact unit you sold. This page sets up all three.

Before you start

• Your products are imported (step 2) or you are about to add them.
• You know your warranty terms (for example 1 year on phones, 6 months on laptops’ batteries, 90 days on accessories).

Storage and colour variants

Imported phones already arrive as variable products. To add your own model:

1. Open Products › Add Product. Enter the name, brand, category and unit.
2. In Product type & pricing, set Product Type to Variable.
3. Pick a variation (create one first in Products › Variations, for example “Storage / Colour” with values “8GB / 256GB / Black”, “8GB / 256GB / Blue”…).
4. For each variant row, enter the SKU (or scan its barcode), purchase price, margin and selling price. Add a photo in Variation Images if the colour looks different.
5. Click Save.

/products/…/edit

One phone model, one row per storage and colour, each with its own barcode and price.

Tip

Bigger storage usually costs more, colours the same. Change many prices at once with Products › Update Price.

Warranties

1. Open Products › Warranties. Click Add, or Import prebuilt for a ready-made list.
2. Enter a Name (for example “1 year warranty”), a Description and the Duration (days, months or years). Save.
3. On each product, choose the warranty in the Warranty field of Basic info.

/warranties

Products › Warranties. Each warranty has a name, description and duration.

/products/create

Attach the warranty on the product. It is used on every sale of that product.

To print warranties and change them per sale:

• Settings › Business Settings › Product: tick Enable Warranty. Sell › Add Sale then shows a Warranty column per line.
• Settings › Invoice Settings, edit your layout: tick Show warranty name, Show warranty expiry date and, if you like, Show warranty description.

IMEI and serial numbers

1. Edit the phone (or laptop) and open the Stock section.
2. Tick Enable Product description, IMEI or Serial Number.
3. Save. Do this for every product you sell with a serial: phones, tablets, laptops, smartwatches, consoles.
4. In Settings › Invoice Settings, edit your layout and tick Show sale description so the IMEI prints on the receipt.

/products/create

The IMEI switch is per product, in the Stock section.

With the switch on, each time you add the product to a sale it gets its own line (two phones never merge into one line with quantity 2), and the line has a description box: Add product IMEI, Serial number or other informations here. See step 5.

Caution

SmartPOS Hub does not keep a register of every serial number from purchase to sale. The IMEI is stored on the sale line and prints on the invoice. For repairs, the serial or IMEI on the job sheet can be searched in Repair › Repair status lookup.

Next step

Continue with step 4: buy stock from suppliers.

Variable products

Serial numbers, IMEI and lots