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Food truck go-live checklist for SmartPOS Hub

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Work through this list before the first service. Each line links to the step that explains it.

  • One location per truck (and a commissary if you keep stock), each with its own invoice prefix (step 1).
  • Offline POS and Modifiers on in Settings › Business Settings › Modules.
  • Crew logins limited to their truck; roles set in User Management › Roles.
  • Short menu with photos; products assigned to the right trucks (step 2).
  • Combos and modifier sets for extras.
  • POS featured products per truck; POS V2 as the default till.
  • Each truck’s tablet or laptop registered in Offline POS with a PIN (step 3).
  • Phones have SmartPOS Business from Google Play and are set up for offline selling (step 4).
  • Offline test done: sell with no signal, sync, return the test sales.
  • Bluetooth receipt printer paired, if you use one.
  • Cash denominations set on the Business Settings Payment tab (step 5).
  • Float amount agreed; closing routine with Z Report agreed.
  • Catering items created and one test quotation written (step 6).
  • Devices refreshed online before leaving (Daily operations).
  • Register opened with the float.

Frequently asked questions

What is the minimum to start selling?

One location for the truck, the menu with prices, a device with the POS or the SmartPOS Business app and an open cash register.

Should I test offline before the first event?

Yes. Register the device, switch off Wi-Fi and mobile data, make two test sales, switch back on and check that they synced. Then return the test sales.

Do I need a receipt printer?

No. You can share receipts digitally from the app. A Bluetooth receipt printer helps at busy windows.

Who do I contact if something doesn't work?

Check Troubleshooting first, then contact support through smartposhub.com/contact.