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Clothing boutique go-live checklist

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  • Stores added as locations with address, receipt layout and invoice numbering (step 1).
  • Modules switched on in Settings › Business Settings › Modules.
  • Categories, brands and size lists imported or added.
  • Staff logins created and roles set in User Management › Roles.
  • Every style is a variable product with a variant per size (and color) (step 2).
  • No product left at price 0.
  • Main photo and Variation Images per color.
  • Opening stock per size and per store.
  • Size charts imported, Markets set and attached to categories (step 3).
  • Tags printed with Product Variation ticked (step 4).
  • Payment methods and accounts set; receipt printer tested.
  • Sell › Return settings: outcomes, return window, non-returnable categories (step 5).
  • Gift cards switched on (if you sell them).
  • Test: sale, exchange for another size, payment with store credit.
  • First seasonal discount with start and end date (step 6).
  • Website store info, payments and delivery set (step 7).
  • Products to sell online have Show on website, photos and descriptions.
  • Widgets pasted into your website; shop link added to your social profiles.
  • Shopper app on, Boutique design saved, QR poster at the till.
  • A test online order placed and processed.
  • Staff who sell on the floor have the SmartPOS Business app from Google Play.
  • Someone owns online orders, transfers and the weekly size check (daily operations).

Frequently asked questions

Can I open the shop before the online store is ready?

Yes. Go live at the till first. Add the online store, widgets and Shopper app once products have photos and descriptions.

What should I test before the first customer?

Scan a tag and sell it, take a return as an exchange for another size, pay with store credit, and check that a running discount applies.

Do I need to finish all size charts first?

No, but attach charts to your best-selling categories before you open the online store, because online shoppers can't try things on.

Who should be allowed to accept returns?

Give the return permissions to managers or senior staff only, and the Override the return policy permission to the owner.