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Pharmacy daily operations and reports

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Use this routine for each shift. It keeps the register balanced, prescriptions answered and expired stock off your shelves.

  1. Open the cash register at each till.
  2. Check Website › Prescriptions for uploads waiting for review, and Website › Orders for orders to prepare.
  3. Look at the dashboard: Product Stock Alert (what to reorder) and Stock Expiry Alert (what to pull or sell first).
  • Dispense with the right unit and batch (step 5); select the patient for prescription and controlled items.
  • Receive deliveries with lot and expiry (step 4).
  • Collect credit payments with Pay Due Amount (step 7).
  1. Close each cash register and explain any difference in the note.
  2. Record till expenses in Expenses › Add Expense.
  3. Print the Z Report for the day and location.
  4. Check offline sales synced if any till sold offline.
Report Where What to look for
Stock Expiry Report Reports Anything expiring in the next 90 days: sell first, transfer or return
Lot Report Reports Stock per batch with its expiry; recalls
Product Stock Alert Home (dashboard) Items at or below their alert quantity
Stock Report Reports Stock value at cost and at sale price
Product Sell Report Reports Sales of controlled or high-value items, by customer
Supplier & Customer Report Reports Patient credit due and what you owe distributors
Profit / Loss Report Reports Margin for the period
Stock Expiry Report with location, category, brand and view stocks filters and products with stock left and dates
Stock Expiry Report: your weekly expiry check.
Lot Report with lot numbers, expiry dates, current stock and units sold for one medicine
Lot Report: stock and sales per batch.

More: Stock reports, Sales reports, Reports overview.

Frequently asked questions

Which reports should a pharmacist check weekly?

Stock Expiry Report for anything expiring soon, Lot Report for batch stock, Product Stock Alert for reordering, and Product Sell Report for controlled or high-value items.

How do I see the day's takings?

Close the cash register to see the shift's cash, card and other totals, and print the Z Report for the day and location.

How do I find which patient bought a batch during a recall?

Open the Lot Report to find the lot, then use the Product Sell Report filtered by that product and dates to see each sale and its customer.

Can I see stock value at cost?

Yes. Reports › Stock Report shows closing stock by purchase price and by sale price, with potential profit.